Senior IT Project Manager

Complex technology.
Clear delivery.

I lead international software development, technology rollouts and data migrations, connecting business needs with technical delivery.

Explore my workDownload CV
27Countries in a global system rollout
1.5MRespondent records supported
€500KOperations technology budget owned

Selected work

Delivery at an international scale.

From proprietary software to database migrations and vendor standardization: selected achievements from my work at Kynetec.

01 / GLOBAL SOFTWARE DELIVERY

A respondent management system across 27 countries

Delivered the development and rollout of a proprietary system supporting 1.5 million specialized respondent records, coordinating a project team of 5–10 members.

Agile developmentData migrationInternational rollout
One connected platformDevelopment through post-implementation support
  • Coordinated development, rollout and data migration.
  • Integrated call center and data collection tools to improve data flow and reporting.
  • Supported adoption and ongoing operations across international branches.
Delivery approach

Defined requirements, scope, timelines, costs and risks; coordinated cross-functional teams and user acceptance testing, with delivery methods adapted to project needs.

02 / COST & OPERATIONS

Technology spend with clear ownership

Held responsibility for a €500,000 operations technology budget and achieved €50,000 in annual savings through vendor and software standardization.

€50KAnnual vendor and software savings
Process automation

Automated manual and legacy processes, reducing task completion times. Estimated savings exceeded 30% of the annual Operations budget, based on time saved.

03 / MIGRATION & INTEGRATION

Connecting systems and moving critical data

Delivered the migration of a critical database from MySQL to Microsoft SQL Server, alongside integrations across technology operations systems.

MySQLMicrosoft SQL ServerSystems integration
Integration scope

ERP, telecom, data collection and processing, call and contact centers, and bespoke systems and databases.

Career

Business context.
Technical understanding.

A career spanning technology leadership, project management, databases and operations.

Jan 2020 — Present

Senior Manager — Technology

Kynetec Poland · Poznań · Remote, international team

Manage software development, technology implementation and migration projects across web and mobile applications, cloud and on-premises systems, databases and contact centers. Coordinate stakeholders from development and operations to finance, data protection and senior leadership. Negotiate vendor contracts and line-manage one Project Manager.

Jul 2017 — Dec 2019

Senior IT Project Manager

Kleffmann & Partner · Poznań · Remote, international team

Led the development and deployment of data collection tools for global market research. Digitized paper questionnaires into CATI, CAWI and CAPI solutions, deployed Askia across international branches and trained users. Onboarded a team of 10 programmers and coordinated internal ERP improvements.

Sep 2009 — Jun 2017

Database Manager / IT

Kleffmann & Partner · Poznań

Managed market research contact and respondent databases and administered IT infrastructure.

Feb 2005 — Aug 2009

Call Center Supervisor

Kleffmann & Partner · Poznań

Supervised a team of call center agents and coordinated their day-to-day work.

Expertise

From requirements
to rollout.

  • Project scope, requirements and delivery planning
  • Risk analysis, mitigation and budget management
  • Cross-functional stakeholder coordination
  • Scrum, Kanban, Waterfall and hybrid delivery
  • Software development lifecycle and user acceptance testing
  • Technology rollouts, data migrations and process mapping
  • Vendor negotiations and performance monitoring

Tools & background

Practical delivery toolkit.

JiraConfluenceMicrosoft ProjectGitLabJitbitMicrosoft OfficeMicrosoft TeamsMicrosoft CopilotChatGPT Work

Education

Bachelor of Business Administration
Poznańska Wyższa Szkoła Biznesu
2007–2010

Languages

English — Fluent, with 9+ years in international professional environments
Polish — Native

Get in touch

Let’s discuss your next project.

For conversations about IT project management, international delivery and technology implementation.

+48 500 362 042 · Kaźmierz, Poland